Engineering trust into every interaction. Learn how we ensure your AI agents never hallucinate, never break, and always deliver value.
Automated test suites that verify the AI stays within the bounds of your specific knowledge base and documentation.
Re-running thousands of historical customer interactions to ensure new prompt changes don't break existing successful paths.
Tracking 'Task Completion Rate' and 'Average Turn Count' to quantify the agent's effectiveness over time.
Testing individual system instructions for clarity and edge-case handling.
Using 'RAGAS' and similar frameworks to measure retrieval precision.
Attempting to bypass security rails and force hallucinations in a sandboxed environment.
Running the agent in 'Shadow Mode' where it suggests answers to humans before being allowed to speak.
"We use AI to test AI. Our evaluation agents attempt to 'trick' your production agents into violating brand guidelines, ensuring 99.9% compliance."
Most agencies launch without testing. We launch after 10,000 simulated conversations.
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