Bland.ai
intermediateEnterprise phone automation that sounds human — at scale.
Bland.ai is an enterprise phone automation platform that handles inbound and outbound calls with AI agents indistinguishable from human operators. With sub-400ms latency, custom voice personas, and deep CRM integrations, Bland.ai powers phone operations for companies like Samsara and Snapchat. It excels at appointment scheduling, lead qualification, collections, and customer outreach where phone remains the primary channel. PxlPeak deploys Bland.ai as a full phone automation layer, handling script design, voice configuration, CRM integration, and compliance setup.
<400ms
Response latency
1M+
Calls handled per month
68%
Cost reduction vs. human agents
Key Features
Sub-400ms response latency for natural conversation flow
Custom voice personas with tone, pacing, and personality control
Deep CRM integration with Salesforce, HubSpot, and custom systems
Call transfer to live agents with full context handoff
Batch outbound calling with intelligent scheduling and retry logic
Real-time call analytics, transcription, and sentiment tracking
Use Cases We Implement
Automate appointment scheduling and confirmation calls
Qualify inbound leads with AI-powered phone screening
Scale outbound sales prospecting without hiring SDRs
Handle collections calls with compliance-aware scripting
How We Implement Bland.ai
Assess
We analyze your business needs and how Bland.ai fits into your workflow.
Configure
Set up Bland.ai with custom settings, integrations, and data connections.
Integrate
Connect to your existing tools — CRM, helpdesk, email, and more.
Train & Launch
Train your team, document everything, and provide ongoing support.
Services That Use Bland.ai
Frequently Asked Questions
Can callers tell they are speaking with an AI?
Bland.ai's sub-400ms latency and natural voice personas make conversations feel human. Most callers do not realize they are speaking with AI. PxlPeak configures voice settings and scripts to match your brand's tone and disclosure requirements.
Does Bland.ai integrate with our existing phone system?
Yes. Bland.ai works with SIP trunking, Twilio, and most VoIP providers. PxlPeak handles the telephony integration, number porting, and call routing configuration.
How does pricing work?
Bland.ai charges $0.09/min of connected call time. Enterprise plans offer volume discounts and dedicated support. PxlPeak helps estimate costs based on your call volume and optimize scripts to reduce average handle time.
What about compliance for regulated industries?
Bland.ai supports TCPA compliance, do-not-call list integration, and call recording consent management. PxlPeak configures these safeguards and builds compliance-aware call scripts as part of every deployment.
How long does it take to go live?
PxlPeak deploys Bland.ai in 2-4 weeks, covering script development, voice persona configuration, CRM integration, telephony setup, compliance review, and pilot testing before full rollout.
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