ElevenLabs vs Synthflow
Side-by-side comparison to help you choose the right tool for your business
Our Verdict: ElevenLabs for voice quality, Synthflow for phone agents
ElevenLabs produces the most natural-sounding AI voices with industry-leading TTS quality, making it ideal for content creation, audiobooks, and high-quality voice experiences. Synthflow specializes in AI phone agents with built-in call handling, CRM integration, and lead qualification workflows.
At a Glance
ElevenLabs
Best-in-class text-to-speech and voice cloning
Free (limited) / $5/mo / $22/mo / $99/mo / Custom
beginner
1-3 days
Synthflow
AI phone agents with CRM integration
$29/mo (Starter) / $450/mo (Pro) / $900/mo (Growth) / Custom
intermediate
1-2 weeks
Feature Comparison
| Feature | ElevenLabs | Synthflow |
|---|---|---|
| Voice quality | Best-in-class | Good |
| Phone call handling | Not built-in | Core feature |
| Voice cloning | Yes (instant + pro) | Limited |
| CRM integration | Via API | Native |
| Languages | 29+ | 12+ |
| No-code setup | Partial | Full no-code builder |
Which to Choose by Use Case
Creating voiceovers for marketing videos
Superior voice quality and variety
Automating inbound phone calls
Purpose-built for phone agents with call routing and CRM sync
Building a multilingual voice experience
29+ languages with high quality across all of them
Need Help Deciding?
We implement both options. Tell us your use case and we'll recommend the right fit — then set it up for you.
Frequently Asked Questions
Can ElevenLabs handle phone calls?
ElevenLabs focuses on voice synthesis, not call handling. You can use its API with a telephony platform like Twilio, but it requires custom integration. Synthflow handles this out of the box.
Which is better for customer service automation?
For phone-based customer service, Synthflow is more turnkey. For chat-based customer service with voice responses, ElevenLabs' API paired with a chatbot framework works well.
