Last month, a business owner asked me for marketing budget advice. I asked about her business—$2.1M annual revenue, home services, mostly word-of-mouth referrals. She'd read somewhere that businesses should spend "5-10% of revenue on marketing."
So she was about to write a $17,500 monthly marketing check based on a generic percentage from an article written by someone who'd never run her type of business.
Here's the problem: that advice is both too much and too little. Too much for a word-of-mouth business that's already getting quality referrals. Too little if she's trying to aggressively grow in a competitive market. The percentage means nothing without understanding her specific situation.
After years of building marketing budgets for small businesses, I've learned that the right number depends on a dozen factors that generic guides ignore: your growth goals, competitive landscape, profit margins, sales cycle, and customer lifetime value. This guide shares the frameworks I actually use, with real dollar amounts from real businesses.
Why "5-10% of Revenue" Is Useless Advice
Let me be direct: the percentage-of-revenue approach is lazy consulting. Here's why it fails:
It ignores profitability. A business with 8% net margins can't spend the same percentage as one with 35% margins. A client in the razor-thin restaurant industry (3-5% margins) literally couldn't afford the "recommended" marketing spend without going broke.
It ignores lifetime value. A SaaS company with $15,000 LTV can spend far more to acquire a customer than a one-time purchase business. Yet generic advice treats them the same.
It ignores growth stage. A startup trying to establish market presence needs to spend differently than a mature business maintaining market share. One might need 25% of revenue on marketing; the other might thrive at 3%.
It ignores the competitive landscape. In some industries, $2,000/month dominates local markets. In others, $2,000/month is literally not enough to buy meaningful visibility.
Don't ask "What percentage should I spend?" Ask: "How much can I profitably spend to acquire a customer, and how many customers do I want to acquire?"
Work backward from there.
The Framework That Actually Works
Here's how I build marketing budgets that make sense:
Step 1: Calculate Customer Lifetime Value (LTV)
Before spending a dollar, you need to know what a customer is worth. This is basic math most businesses skip:
LTV = Average Purchase Value × Purchase Frequency × Customer Lifespan
Examples from real clients:
- HVAC company: Average job $1,200 × 0.8 jobs/year × 12 years = $11,520 LTV
- E-commerce brand: Average order $85 × 2.4 orders/year × 3 years = $612 LTV
- SaaS product: $99/month × 28 months average retention = $2,772 LTV
- Personal injury law firm: Average case $42,000 (single purchase) = $42,000 LTV
Step 2: Set Your Target Customer Acquisition Cost (CAC)
A healthy business can typically spend 20-33% of LTV on acquisition. More aggressive growth might push to 50%, but anything beyond that usually means you're buying customers at a loss.
Using the examples above:
- HVAC: $11,520 LTV × 25% = $2,880 target CAC (can afford expensive leads)
- E-commerce: $612 LTV × 25% = $153 target CAC (needs efficient acquisition)
- SaaS: $2,772 LTV × 30% = $831 target CAC (reasonable for B2B SaaS)
- Law firm: $42,000 LTV × 20% = $8,400 target CAC (can justify expensive media)
Step 3: Determine Customer Acquisition Goals
How many new customers do you need? This depends on your revenue goals and capacity.
Example: The HVAC company wants to add $1M in new revenue. At $1,200 average job value, that's roughly 833 new customers needed. At $2,880 target CAC, the annual marketing budget ceiling is $2.4M.
But wait—can they actually service 833 new customers? They have 6 technicians who can complete 5 jobs/day. That's 7,800 jobs/year capacity, and they're already at 6,500. They can only handle 1,300 more jobs, meaning 325 new customers is more realistic.
Adjusted budget: 325 customers × $2,880 CAC = $936,000/year = $78,000/month maximum.
Step 4: Reality Check Against Cash Flow
The target CAC math might say you can spend $78K/month. But if you only have $15K/month in available cash flow, that's your real ceiling.
Marketing budgets must fit your actual cash position, not just your LTV math. Many businesses fail by spending to their theoretical maximum rather than their practical reality.
Real Budgets From Real Businesses
Let me share actual marketing budgets I've built or reviewed in the past two years. These are real numbers, sanitized for privacy.
Budget Example 1: Local Home Services ($3.5M Revenue)
Business profile: Plumbing and HVAC, 4 trucks, 25-mile service radius, established 15 years
LTV: $8,400 (including maintenance contracts)
Target CAC: $420 (5% of LTV—low because they have strong word-of-mouth)
Monthly budget: $8,500/month
- Google Ads (search + LSA): $4,500
- SEO retainer: $1,800
- Direct mail (quarterly campaigns): $800 amortized
- Review management platform: $200
- Local sponsorships: $400
- Vehicle wraps (amortized): $300
- Website maintenance: $500
Results: 22-28 new customers/month, actual CAC around $350. They could spend more, but they're at capacity and happy with growth rate.
Budget Example 2: E-commerce DTC Brand ($1.8M Revenue)
Business profile: Specialty food products, selling nationwide, 3 years old, aggressive growth mode
LTV: $180 (2.1 orders average, $85 AOV)
Target CAC: $45 (25% of LTV—aggressive for growth)
Monthly budget: $22,000/month
- Facebook/Instagram ads: $12,000
- Google Shopping: $4,500
- Influencer partnerships: $2,500
- Email platform (Klaviyo) + campaigns: $1,200
- SEO/Content: $1,800
Results: 450-500 new customers/month, blended CAC around $46. They're slightly over target but accepting it for growth velocity.
Budget Example 3: B2B SaaS ($4.2M ARR)
Business profile: HR software for mid-market companies, 6 years old, expanding sales team
LTV: $28,800 ($1,200/month × 24 months average)
Target CAC: $5,760 (20% of LTV)
Monthly budget: $65,000/month
- Google Ads (brand + non-brand search): $25,000
- LinkedIn ads: $12,000
- Content marketing (blog, ebooks, webinars): $10,000
- SEO: $4,000
- ABM platform (Demandbase): $3,500
- Marketing operations (HubSpot, tools): $4,500
- Paid sponsorships (newsletters, podcasts): $6,000
Results: 14-18 qualified demos/week, 3-4 closed deals/month, actual CAC around $4,800. Under target, room to scale.
Budget Example 4: Regional Law Firm ($6M Revenue)
Business profile: Personal injury, 4 attorneys, major metro area, highly competitive market
LTV: $35,000 average case value
Target CAC: $3,500 (10% of case value)
Monthly budget: $52,000/month
- Google Ads (search): $28,000
- Local TV (late night, daytime): $8,000
- SEO: $6,000
- Radio (drive time): $4,000
- Billboards (3 locations): $3,500
- LSA (Google Local Services): $2,500
Results: 18-22 signed cases/month, actual CAC around $2,600. Strong performance, considering scaling TV.
Budget Example 5: Early-Stage Startup ($320K Revenue)
Business profile: B2B consulting, 2 founders, bootstrapped, trying to grow beyond referrals
LTV: $15,000 (average engagement)
Target CAC: $1,500 (10% of LTV—conservative for cash-strapped startup)
Monthly budget: $3,200/month
- Google Ads (highly targeted search): $1,400
- LinkedIn ads (minimal test): $400
- Content creation (founders writing): $0 (time, not money)
- SEO tools (Ahrefs, Surfer): $200
- Email platform (Mailchimp): $100
- Podcast sponsorship (niche show): $600
- Freelance designer (occasional): $500
Results: 2-3 new client inquiries/month, actual CAC around $1,800. Slightly over target but acceptable for growth stage.
How to Allocate Across Channels
Once you have a total budget, how do you divide it? Here's my framework:
Core vs. Growth Allocation
Split your budget into two buckets:
Core (70-80%): Channels that reliably generate revenue today. You know they work. Protect this budget.
Growth (20-30%): Experimental channels, new tests, things that might work. This budget can fail—that's the point.
Most businesses make one of two mistakes:
- They put 100% in Core and never discover new opportunities
- They chase every shiny object with Growth budget and neglect proven channels
Channel Selection by Business Type
Local Service Businesses:
- Core: Google Ads (search + LSA), SEO, reputation management
- Growth: Direct mail, local sponsorships, Facebook ads, Nextdoor
E-commerce (B2C):
- Core: Facebook/Instagram, Google Shopping, email marketing
- Growth: TikTok, influencer partnerships, Pinterest, affiliate programs
B2B Services:
- Core: Google Ads, LinkedIn, content marketing, SEO
- Growth: Podcast sponsorships, ABM platforms, webinars, events
SaaS:
- Core: Google Ads, content/SEO, product-led growth, email nurture
- Growth: Partnerships, affiliate programs, community building, paid reviews
Minimum Viable Spend by Channel
Every channel has a minimum threshold for meaningful results:
- Google Ads: $1,000-2,000/month minimum for competitive keywords. Less is just data gathering.
- Facebook/Instagram: $1,500/month minimum for prospecting. $500 can work for retargeting only.
- SEO: $1,500/month minimum for results. Below this, you're getting partial effort.
- Content marketing: $2,000/month for consistent output (2-4 quality pieces).
- LinkedIn ads: $3,000/month minimum. It's expensive; don't dabble.
- Email marketing: $300-500/month for tools. The time investment matters more.
If you can't hit the minimum, don't bother with that channel. Better to dominate one channel than spread thin across five.
When to Increase Your Budget
Budget increases should be strategic, not arbitrary. Here are the right triggers:
Positive Signals That Justify More Spend
- Channels hitting target CAC: If Google Ads is at $80 CAC against a $100 target, scale it before adding new channels.
- Capacity to fulfill: You can handle more customers without quality degradation.
- Positive unit economics: Every new customer is profitable after acquisition cost.
- Seasonal opportunity: Your busy season is approaching; front-load awareness.
- Competitive gap: A competitor pulled back; there's market share to grab.
Warning Signs to Pause or Cut
- CAC exceeding target: You're buying customers at a loss. Fix efficiency before scaling.
- Fulfillment bottlenecks: Leads are sitting because you can't handle them. Fix capacity first.
- Declining quality: Leads are worse despite more volume. Targeting has drifted.
- Cash flow strain: Marketing is stressing your ability to operate. Pull back.
Budget Mistakes That Waste Money
After reviewing hundreds of marketing budgets, these are the most common mistakes:
Mistake #1: Underfunding Core Channels
Spreading $3,000/month across 6 channels means none of them work. I see this constantly—$500 on Facebook, $500 on Google, $400 on LinkedIn, $300 on SEO... Each channel is underfunded and underperforms.
Fix: Pick 2-3 channels maximum. Fund them to minimum viable levels. Prove they work before expanding.
Mistake #2: No Budget for Testing
If every dollar is committed to existing campaigns, you'll never discover better approaches. Your cost per lead slowly creeps up, creative fatigue sets in, and you wonder why performance is declining.
Fix: Reserve 10-20% for testing new channels, creative, landing pages, and offers. Some tests will fail—that's the point.
Mistake #3: Annual Budgets Set in Stone
"We have a $60K annual marketing budget" locked in January creates inflexibility. Markets shift, opportunities arise, channels fail—rigid budgets can't adapt.
Fix: Set quarterly budgets with monthly flexibility. Reallocate based on performance. Underspend if results aren't there; overspend if opportunities emerge.
Mistake #4: Ignoring CAC by Channel
"Marketing costs $8K/month and we got 40 leads" is not useful data. Which channel produced which leads? What was the quality difference? Where should you invest more?
Fix: Track CAC (and ideally, LTV) by channel. Double down on efficient channels; fix or cut inefficient ones.
Mistake #5: Chasing Vanity Metrics
"Our Instagram following grew 40%!" Great—did revenue grow? Impressions, followers, and engagement are meaningless if they don't translate to business outcomes.
Fix: Every channel should connect to revenue, either directly (leads, sales) or measurably (brand search lift, assisted conversions).
The Monthly Budget Review Process
Here's how I review marketing budgets with clients:
Weekly Check (15 minutes)
- Ad spend pacing: Are we on track for monthly budget?
- Lead volume: Any unusual spikes or dips?
- Obvious issues: Any campaigns paused or failing?
Monthly Review (1 hour)
- Spend by channel: Actual vs. planned
- CAC by channel: Which performed best/worst?
- Lead quality: Are sales happy with what marketing delivered?
- Test results: What did we learn from experiments?
- Next month allocation: Any rebalancing needed?
Quarterly Review (Half day)
- Total CAC trend: Getting better or worse over time?
- LTV validation: Are customer lifetime values holding?
- Channel portfolio: Add, cut, or maintain each channel?
- Competitive landscape: Any market shifts to address?
- Budget adjustment: Scale up, maintain, or pull back?
Starting From Zero: How to Build Your First Budget
If you've never had a structured marketing budget, here's how to start:
Month 1: Foundation
- Calculate your LTV and target CAC
- Determine affordable monthly spend based on cash flow
- Pick 1-2 core channels based on where competitors succeed
- Set up tracking (GA4, conversion tracking, CRM integration)
- Launch initial campaigns with modest budgets
Months 2-3: Learning
- Gather data on what's working
- Calculate actual CAC by channel
- Identify best-performing ad creative, keywords, audiences
- Fix obvious problems (broken tracking, poor landing pages)
- Resist the urge to expand too quickly
Months 4-6: Scaling
- Increase budget on proven channels (hitting CAC targets)
- Add one new channel to test
- Optimize existing campaigns based on data
- Build out content/SEO for long-term dividends
- Establish regular review cadence
Months 7-12: Optimization
- Full portfolio of 3-4 channels running efficiently
- Continuous optimization and testing
- Seasonal adjustments as you learn patterns
- Budget aligned to business capacity and goals
- Clear visibility into marketing ROI
The Bottom Line
The right marketing budget isn't a percentage of revenue—it's a function of your customer lifetime value, target acquisition cost, growth goals, and cash reality.
Start by understanding what a customer is worth. Set a CAC target that leaves healthy profit. Determine how many customers you want and can serve. Allocate budget to channels that can deliver at that CAC. Review and adjust monthly.
Most importantly: don't let arbitrary percentages or industry averages determine your spending. Your business is unique. Your budget should be too.
We help businesses develop marketing budgets grounded in their actual unit economics—not generic percentages. Our approach starts with understanding your business, not applying templates.
See our marketing services or schedule a consultation to discuss your budget strategy.
