New Horizons Recovery Center | addiction-treatment
Treatment Center Grows Admissions 180% with Ethical Marketing
Challenge
New Horizons Recovery Center provided evidence-based addiction treatment but struggled to compete against treatment centers using aggressive, sometimes predatory marketing tactics. The addiction treatment industry had a reputation problem, and New Horizons' ethical approach meant they often lost to competitors making unrealistic promises. Their admissions came primarily from referral relationships with therapists and hospitals, but these sources couldn't fill their 45-bed facility. They needed digital marketing that aligned with their values.
Solution
Results
+178%
Monthly Admissions
18 → 50
+52%
Bed Occupancy Rate
62% → 94%
+311%
Family Inquiry Calls
45/month → 185/month
-67%
Cost Per Admission
$2,800 → $920
New channel
Insurance Verification Conversions
N/A → 42% of verifications admit
“We refused to market like our competitors—no scare tactics, no unrealistic promises. PxlPeak understood that families searching for treatment are vulnerable and built marketing that helps rather than exploits. Our admissions nearly tripled while maintaining the ethical standards that define who we are. Families tell us our website gave them hope.”
Dr. Sarah Mitchell
Clinical Director, New Horizons Recovery Center
