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Mindful Pathways Counseling | mental-health

Therapy Practice Fills 12 Clinician Caseloads via Digital Marketing

Seattle, WAGroup therapy practice (12 therapists)6 months engagement
Web DesignGoogle AdsSEO & ContentLead Generation

Challenge

Mindful Pathways Counseling had grown to 12 therapists but struggled to keep caseloads full. Therapists had capacity for 25-30 clients each but averaged only 18. The practice relied on Psychology Today listings and word-of-mouth—channels that produced sporadic, unpredictable inquiries. The post-pandemic therapy boom had created competition from telehealth platforms and new practices. Mindful Pathways needed consistent lead flow to maintain therapist income and justify their beautiful office space.

Solution

We built a sensitive, conversion-focused mental health marketing system: Compassionate Website Redesign: Created a warm, approachable website that acknowledged the courage it takes to seek help. Featured therapist bios with personality, specialties, and approaches rather than clinical credentials alone. Specialty-Focused Pages: Built dedicated pages for anxiety, depression, couples therapy, trauma, ADHD, and life transitions—matching how people actually search for help. Google Ads with Empathy: Created campaigns targeting people in distress with messaging that was helpful rather than salesy. "Struggling with anxiety? You don't have to face it alone" versus aggressive CTAs. Therapist Matching System: Implemented a guided quiz helping visitors find the right therapist for their needs, increasing conversion by making the choice less overwhelming. Insurance Transparency: Created clear insurance information and sliding scale options, removing barriers that stopped people from reaching out. Content for SEO: Published therapeutic content on coping strategies, mental health awareness, and self-help that attracted organic traffic and positioned therapists as experts.

Results

+314%

Monthly Client Inquiries

35145

+50%

Average Therapist Caseload

18 clients27 clients

+62%

Inquiry-to-Intake Conversion

42%68%

+87%

Monthly Practice Revenue

$95,000$178,000

-63%

Cost Per New Client

$120$45

Marketing therapy felt uncomfortable—we're healers, not salespeople. PxlPeak understood that and created marketing that helps people find help, not pressures them. The therapist matching quiz alone transformed our intake. Clients arrive already feeling connected to their therapist. Every clinician now has a full caseload, and we're hiring two more.

Dr. Michelle Torres, LMFT

Clinical Director, Mindful Pathways Counseling

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