Email Copywriting
Subject lines, CTAs, and email design that drive opens and clicks.
Subject Lines
The subject line determines whether your email gets opened. You have 3-5 seconds to convince someone to click.
Subject Line Anatomy
Optimal Length:
├── Mobile: 30-40 characters visible
├── Desktop: 50-60 characters visible
├── Ideal: 6-10 words
Key Elements:
├── Clear benefit or curiosity
├── Personalization when relevant
├── Urgency when authentic
├── No spam triggersWhat Works
| Type | Example | When to Use | |------|---------|-------------| | Curiosity | "The one thing we changed..." | Content, storytelling | | Benefit | "Save 3 hours every week" | Value propositions | | Urgency | "Ends at midnight" | Limited offers | | Personal | "[Name], your report is ready" | Transactional, personalized | | Question | "Ready to scale?" | Engagement, consideration | | How-to | "How to double your leads" | Educational content |
Subject Line Formulas
Number + Adjective + Noun + Promise:
"7 simple ways to improve your SEO today"
Question that implies solution:
"Struggling with [problem]?"
Curiosity gap:
"We made a mistake..."
Fear of missing out:
"You're leaving money on the table"
Social proof:
"Why 10,000 marketers read this"What to Avoid
Spam Triggers:
├── ALL CAPS
├── Excessive punctuation!!!
├── "Free" as first word
├── "Act now", "Limited time"
├── Misleading content
Weak Patterns:
├── Generic ("Newsletter #47")
├── Too clever (confusing)
├── Too long (gets cut off)
├── No clear valuePreheader Text
The preheader is the preview text shown after the subject line. It's your second chance to earn the open.
Preheader Best Practices
Length: 40-130 characters
Good Preheaders:
├── Extend the subject line story
├── Add additional context
├── Include a secondary benefit
├── Create more curiosity
Bad Preheaders:
├── "View in browser"
├── "Add us to contacts"
├── Repeat the subject line
├── Default platform textSubject + Preheader Combos
Example 1 (E-commerce):
Subject: Your cart misses you
Preheader: Complete your order and get free shipping
Example 2 (B2B):
Subject: The strategy that doubled our leads
Preheader: Here's exactly what we did (with screenshots)
Example 3 (Newsletter):
Subject: This week: AI changes everything
Preheader: Plus: 3 tools we're testing and a big announcementBody Copy
Structure for Scannability
Email Structure:
1. Hook (1-2 sentences) - Grab attention
2. Context (2-3 sentences) - Set the scene
3. Value (Bullet points) - Main content
4. CTA (1 button) - Clear next step
5. PS (optional) - Secondary message
Formatting:
├── Short paragraphs (1-3 sentences)
├── Bullet points for lists
├── Bold for emphasis
├── White space between sections
├── One idea per paragraphWriting Style
Do:
├── Write conversationally
├── Use "you" and "your"
├── Keep sentences short
├── Use active voice
├── Be specific, not vague
├── Include social proof
Don't:
├── Use jargon
├── Write walls of text
├── Over-explain
├── Be too formal
├── Bury the pointPersonalization
Beyond [First Name]:
├── Location-specific content
├── Past purchase references
├── Browse history mentions
├── Account-specific data
├── Behavioral triggers
Example:
"Since you loved the [Last Product],
you might also like [Recommendation]."Calls to Action
CTA Button Best Practices
Text:
├── Start with verb (Get, Shop, Start, Join)
├── 2-5 words maximum
├── Specific about outcome
├── Create urgency when authentic
Design:
├── High contrast color
├── Large enough to tap (44px+ height)
├── Plenty of white space around it
├── Looks like a buttonEffective CTA Examples
| Generic | Better | |---------|--------| | Submit | Get My Free Guide | | Click Here | Start My Trial | | Buy Now | Add to Cart - $49 | | Learn More | See How It Works | | Sign Up | Join 10,000+ Members |
CTA Placement
Single CTA (Recommended):
├── Above the fold for simple offers
├── After value explanation for complex offers
├── Repeat at bottom for long emails
Multiple CTAs (Use Carefully):
├── Only if genuinely different paths
├── Prioritize one as primary
├── Don't overwhelmEmail Design
Mobile-First Design
60%+ of emails opened on mobile
Mobile Requirements:
├── Single column layout
├── Large fonts (16px+ body)
├── Tap-friendly buttons (44px+)
├── Adequate spacing
├── Images that scale
├── Alt text for imagesDesign Elements
Layout:
├── 600px max width
├── Single column preferred
├── Clear visual hierarchy
├── Consistent branding
Typography:
├── 2 fonts maximum
├── Body: 16-18px
├── Headlines: 22-28px
├── Adequate line height (1.5)
Images:
├── Compress for fast loading
├── Always include alt text
├── Don't rely on images for key info
├── Use real product photosEmail Types by Design
Text-Heavy (Works for):
├── Newsletters
├── Personal messages
├── B2B communications
├── Founder emails
Image-Rich (Works for):
├── E-commerce promos
├── Product launches
├── Visual brands
├── Lifestyle contentProven Formulas
AIDA Formula
Attention: Hook with subject + first line
Interest: Explain why this matters
Desire: Show benefits and proof
Action: Clear CTA
Example:
[Attention] "Your competitors are using this..."
[Interest] "Last month, we tested a new approach..."
[Desire] "The result? 40% more conversions..."
[Action] "Get the playbook →"PAS Formula
Problem: Identify the pain point
Agitate: Make the pain feel real
Solution: Present your answer
Example:
[Problem] "Tired of writing emails that get ignored?"
[Agitate] "Every day, your competitors reach the inbox
while your emails sit in spam..."
[Solution] "Our deliverability guide shows exactly
how to fix it."BAB Formula
Before: Current state (pain)
After: Desired state (pleasure)
Bridge: How to get there
Example:
[Before] "Spending hours on reports..."
[After] "...what if it took 5 minutes?"
[Bridge] "Our dashboard automates everything."Testing Framework
A/B Test Priority:
1. Subject lines (biggest impact)
2. Send time
3. CTA text and design
4. Email length
5. Personalization
Test One Thing at a Time:
├── Run for statistical significance
├── 1,000+ recipients per variation
├── Wait for 24-48 hours
├── Document learningsPro Tip: Write your email, then delete the first paragraph. Most emails start with throat-clearing that can be cut. Get to the point faster and your engagement will increase.